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Author Archives: Ed Poll

Complacency means the death of success (access required)

Success can lead to complacency, and complacency is not your friend. Since the economy has rebounded from the Great Recession, it seems that businesses are again in danger of becoming complacent despite lessons learned from that time period. It’s important ...

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Even helpers sometimes need a helping hand

Coaching is most commonly identified with athletic endeavors. You may recall a supportive coach who encouraged your efforts in school or children’s leagues. But for athletes who are extremely serious — the professionals for whom excelling at sports represents both ...

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Anticipation: Making Your Fate (access required)

“Anticipation . . . is making me wait.” These words, based on a Carly Simon song, were the basis of a Heinz ketchup commercial from the late 1970s that sold consumers on slow-running ketchup by bathing slowness in the positive ...

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