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Tag Archives: Commentary

Empathy the missing ingredient in poor client relations (access required)

As an avid cyclist, I recently toured the Eugene, Ore., home of a unique and very popular bike, the folding Bike Friday. Its founder and owner (and his daughter, the general manager), not only showed me, my wife and two of our travel companions around the shop and store, they talked at length about cycling concerns and how good customer relations can address them.

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New online tools make a litigator’s life easier (access required)

At the end of January, I attended LegalTech 2013, a legal technology conference sponsored every year by American Lawyer Media. This conference is attended by thousands of legal and IT professionals seeking to learn about the latest legal technologies and innovations. If nothing else, this conference is oftentimes a convergence of some of the most innovative and influential people and companies in the legal technology space, and this year was no exception.

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Commentary: Many lessons to learn from fantasy football (access required)

With 2011 now over, a lot of us are looking at our holdings and assessing what worked well and what didn’t. There were blue chips that did phenomenally well — way better than we expected — and boosted our profitability. But some of our holdings that had breakout years in 2010 pretty much crashed in 2011. Now it’s time to re-group, roll up our sleeves and make changes where necessary for 2012.

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Commentary: Commercial real estate finance market will be solid in 2012 (access required)

Significant challenges hit the commercial real estate finance market in the last two years, but 2011 saw significant recovery and progress over the previous year. Mortgage bankers are optimistic that 2012 will be another solid year. For most commercial mortgage originators, 2011 was a dramatically better year than 2010. For instance, most companies in Strategic Alliance Mortgage, a national network of independently-owned mortgage banking firms, reported production increases of more than 50 percent year-over-year. Norris, Beggs & Simpson Financial Services saw production rise more than 75 percent. While 2012 may not be a record year, it is expected to bring moderate growth.

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